When I started Hirewell, the dream was to disrupt the industry. Back then, there were contingent recruiting firms and retained recruiting firms. And very little in between.
Unfortunately, it was hard to disrupt the status quo in a recession. There was very little hiring going on anywhere. We had two options. Take whatever business we could find. Or move back in with my parents. Needless to say, we did a lot of contingent recruiting in our early days.
So how did we move away from contingent?
Let’s turn back the clock nine years.
Berkshire Hathaway acquired Duracell from Procter & Gamble. Despite being a multi-billion dollar company, Duracell had no dedicated IT function. We had a strong relationship at Berkshire and they called us to ask for help. After a dozen meetings, they retained us to help stand up their corporate IT function.
Sounds cool, right? Absolutely. But it was also scary. It was bigger than anything we’d done beore. I knew I needed to hire someone better than me to manage it.
Enter Jeff Smith. Jeff was a long-time contact that I had wanted to hire for 5+ years. But the role and/or timing was never quite right. Now it was. Nine months and twenty-five hires later, we had our proof of concept. It was an inflection point for us. It was our first step in moving from contingent search to providing talent solutions.
Jeff’s role has evolved a lot since then. During his first month, he assured me he’d never sell anything. Now he leads our solution sales efforts. He’s designed dozens of projects where we’ve helped companies build teams, departments, or entire org charts.
Throughout it all, we’d always considered ourselves a recruiting firm. Finding great talent was why companies came to us. The work done before and after the search were things we did as part of our regular process. The big firms call it advisory work. It includes org assessment, compensation analysis, writing job descriptions, standing up applicant tracking systems, designing interview processes, interview training, writing offer letters, and onboarding candidates.
The talent advisory work was our special sauce. Of course, we can find great talent for our clients. But we strive to accomplish more. We want to understand where the company is today and where they are trying to go. Then we outline how (and who they need to hire) to get there.
I believe this is where the market has been going for a while.
When we kicked off 2024, we identified a few key focus areas. Simplify our offerings to make sure everyone understands them was a big one.
Here’s what we rolled out.